Terms and Conditions
Effective: 26 July 2026
These terms apply to ride, transfer and private-tour requests made with Jet Cab AMS.
1. Business identity
Jet Cab AMS, Weesperstraat 53, 1018 VN Amsterdam, Netherlands. KvK 89919637. VAT NL004773800B83. Email: jetcab-ams@hotmail.com. Phone and WhatsApp: +31 6 4366 8078.
2. Requests and confirmation
Fixed-route airport rides become accepted when we confirm them by email; the fare is paid in the vehicle. Tours and custom rides become accepted when the required Mollie deposit succeeds. The customer and driver then receive confirmation. Service hours are daily from 04:00 to 20:00. Fixed routes require at least 2 hours' notice. Custom rides require at least 24 hours' notice.
3. Prices and payment
- Published fixed-route and tour prices are per vehicle and include 9% VAT. The selected vehicle and add-ons can change the displayed total. The total used for the deposit becomes final when payment succeeds.
- The server calculates custom-ride prices from the geocoded addresses, an estimated road-distance factor and the published metered rates, with a 20% discount and any vehicle surcharge. The preview shown before submission is not binding; the server-calculated total used for the deposit becomes final when payment succeeds.
- Fixed-route airport rides need no prepayment: you pay the full fare to the driver in the vehicle by card, cash or Tikkie, and the booking becomes final when we confirm it by email. Tours and custom rides pay a 25% deposit through Mollie during booking and become final after the deposit is paid; the remainder is paid in the vehicle.
4. Schiphol pickups
Flight monitoring is included for supplied flight numbers. Pickup in the Schiphol arrivals area with a name card is available on request for €25 extra. The first 15 minutes of ordinary waiting time are free. Further waiting is €15 per 15 minutes. Flight-delay handling is confirmed for each airport booking.
5. Attraction entry tickets
Jet Cab AMS can purchase attraction entry tickets on request when the request is made at least 28 days before the tour. Ticket costs are separate from the tour price. Purchase depends on availability and your approval of the ticket price. Attraction operators set ticket-change and refund rules, which also apply to tickets bought for you.
6. Vehicles, passengers and requests
Maximum capacity is 4 passengers in the E-Class, 2 in the S-Class and 6 in the V-Class, subject to luggage. A child seat is free on request. Extra stops start at €10 depending on distance. Groups above 6 can request multiple vehicles. State luggage, child-seat and accessibility needs before confirmation.
7. Cancellation
Transfers can be cancelled without charge until 24 hours before pickup. Private tours can be cancelled without charge until 48 hours before pickup. Later cancellations or no-shows may be charged up to the confirmed price, less costs saved. Third-party attraction tickets follow the attraction operator's refund rules.
8. Delays and changes
Contact Jet Cab AMS as soon as possible about changes. We will try to accommodate them. Material route, time, stop, vehicle or passenger changes can require a revised price or new confirmation. Traffic, weather, closures and events can affect travel times.
9. Safety and conduct
Passengers must follow reasonable safety instructions and wear seat belts. Smoking, illegal activity, dangerous items and damage to vehicles are not allowed. Jet Cab AMS may refuse unsafe transport. Reasonable cleaning or repair costs caused by a passenger can be charged.
10. Liability
Jet Cab AMS is responsible as required by applicable law. We are not responsible for losses caused solely by circumstances outside reasonable control, but this does not limit mandatory consumer rights or liability that cannot legally be excluded. Keep essential travel documents, medication and valuables with you.
11. Complaints and law
Send complaints promptly to jetcab-ams@hotmail.com so we can investigate. Dutch law applies. Disputes can be submitted to the competent Dutch court, without removing any mandatory consumer right to use another competent forum.
Translations are provided for convenience. The English version controls if translations differ.